Answering Buyer Chats
Replies to buyer questions from your store’s catalogue and price list.
Questions that have no answer yet are prepared as drafts for your approval.
A Virtual Employee who Works on Your Server, Controlled from Chat
Replies to buyer questions from your store’s catalogue and price list.
Questions that have no answer yet are prepared as drafts for your approval.
Reminds buyers who have not completed payment.
Follows up on stalled COD orders.
A recap of incoming chats, the most frequent questions, and orders that need attention.
Sent to your chat — no need to open another app.
Requests reviews after an order is completed.
Reaches out to long-time buyers who have not ordered in a while.
Important actions — refunds, price changes, bulk messaging — wait for your approval first.
Catalogue, SOPs, and conversation history are stored in a workspace that belongs to you.
Trial Price — First 5 Customers
All figures in the table below are trial prices (special price). These prices apply only to the first 5 customers — once that quota is filled, the offer returns to normal rates.
The monthly cost consists of a deposit and an administration fee. The setup fee is charged once at the start and covers agent assembly, store data upload, testing, and owner training.
| Feature & Specification | Paket Mikro — "First Aid" | Paket Bisnis (Our Recommendation) — "Long-Handed Store" | Paket Kustom — "Large-Scale Operations" |
|---|---|---|---|
| Monthly Deposit | Rp 1.500.000,- / month | Rp 2.500.000,- / month | Starting from Rp 5.000.000,- / month |
| Administration Fee | Rp 350.000,- / month | Rp 350.000,- / month | Rp 350.000,- / month |
| Setup Fee (One-off) | Rp 500.000,- | Rp 750.000,- | According to scope |
| Ideal For | Stores just starting to be overwhelmed answering chats on their own | Stores with hundreds of chats per day and 1-2 admins | Multi-store / multi-brand stores with custom workflows |
| Estimated Task Quota | Estimated 500 tasks / month | Estimated 2,000 tasks / month | According to contract |
| Number of Assembled Skills | 25 | 50 | According to contract |
| Maximum Number of Admins | 3 admins | 5 admins | Unlimited |
| Chat Channels | WhatsApp or Telegram | WhatsApp + Telegram | WhatsApp, Telegram, and other channels |
| Reports | Weekly | Weekly + monthly | According to contract |
| Onboarding Assistance | Scheduled | Full (prioritised) | White-glove |
| Support | Chat during business hours | Chat during business hours + priority | Chat during business hours + dedicated channel |
| Monthly Consultation | ❌ | ✓ (free 60 minutes / month) | ✓ (according to contract) |
| Custom Supervision | Rp 5.000,- / minute | Rp 5.000,- / minute | Rp 5.000,- / minute |
On the Maximum Number of Admins
Admins are the only people entitled to speak directly with your digital worker. Only admins can give instructions and receive work results; outside the admin list, conversations are not served.
Paket Mikro accepts a maximum of 3 admins, Paket Bisnis a maximum of 5 admins, and Paket Kustom is unlimited — the number of admins for the Kustom tier is tailored to your business and can be negotiated.
Workspace & Document Access
All documents your digital worker handles are stored neatly in your own digital workspace — not scattered across chat conversations.
You can access that workspace at any time through the website https://gsagroup.id/.
On the Monthly Deposit
The monthly deposit is not a fee that is immediately spent. The amount is held and used for your store’s operational needs — channel costs, service usage, and the agent’s day-to-day requirements.
What you need to know: any unused deposit remaining at the end of the period cannot be withdrawn. That is why we bill it monthly rather than as a single annual sum, so you do not accumulate a balance that ends up wasted.
Beyond the deposit and the setup fee, an administration fee of Rp 350.000,- per month applies for account management, billing, and basic support.
How to Read the Task Quota
The figures in the table are an estimate of quota usage, not a fixed number of tasks. Each task consumes quota according to its complexity — a light buyer question absorbs less quota, a heavy request more.
So the figures above are an estimate of monthly usage, depending on the tasks and requests you provide.
When usage reaches 80%, you receive a notification in chat. When it reaches 100%, the agent stops taking on new tasks and enters queue mode — pending tasks are kept and you are notified. Quality is never lowered without explanation. You can add quota at any time: a block of 100 additional tasks for Rp 100.000,-, billed in the current month.
Included, and Metered
Paket Bisnis receives a free 60-minute monthly consultation every month — questions, advice, and small adjustments, never counted per minute and never cutting into your task quota.
What is counted per minute is custom assembly supervision: building new skills, connecting new systems, or changing the agent’s workflow beyond the package scope.
The rate is Rp 5.000,- per minute, and you always receive a minute estimate first — work does not begin before you approve it.
Not Included in the Package
Founding Programme — Quota of 5 Stores
For the first 5 stores — we have just opened this service, so we provide five promo slots for the first five stores, whether voucher holders or selected candidates we invite directly.
5 Stores
Voucher holders pay no setup fee at all, valid for any package. Without a voucher, the first five candidates still receive a 50% setup discount on the package chosen — Rp 250.000,- for Paket Mikro and Rp 375.000,- for Paket Bisnis. The trial price is locked for twelve months from the start of the contract. Custom assembly is assisted free of charge for up to 90 minutes every month during the first six months. Success targets are agreed in writing with you before we start. The minimum contract is six months — long enough to prove results, with clear commitments on both sides.
Contact Us
Contact Person: +62 851-5649-7563
Email: info@gsagroup.id
Sampoerna Strategic Square, South Tower 18th Floor
Jl. Jend. Sudirman Kav. 45-46, Jakarta 12930
A Learning Companion That Works for You — Controlled from Chat
Structured study notes from your slides, books, or lecture recordings.
Concise, well-ordered, and ready to revise.
References gathered in full with their sources — ready for you to verify yourself.
Not a finished answer with no trail.
Your argument outline, writing flow, and grammar are tidied up.
The ideas and content remain yours.
Your exam schedule, assignment deadlines, and study targets are kept — reminders arrive in the same chat.
Anything sent on your behalf waits for your approval first.
Notes, materials, and study history are stored in a workspace that belongs to you.
| Feature & Specification | Mahasiswa Package "Study Buddy" | Mahasiswa+ Package (Our Recommendation) "Serious Semester" |
|---|---|---|
| Monthly Deposit | Rp 150.000,- / month | Rp 200.000,- / month |
| Administration Fee | Rp 80.000,- / month | Rp 80.000,- / month |
| Estimated Task Quota | Estimated 100 tasks / month | Estimated 300 tasks / month |
| Assembled Skills | Max. 2 | Max. 5 |
| Maximum Admins | 1 admin | 1 admin |
| Reports | Weekly | Weekly + monthly |
| Onboarding Assistance | Scheduled | Prioritized |
| Support | Chat during business hours | Chat during business hours + priority |
Academic Honesty Principle
This companion is built to help you understand and work through the learning process — not to replace it. You remain the main author, thinker, and researcher. Follow your campus academic rules; we designed this tool to accompany learning, not to copy.
Semester Package — Save 20%
Rp 720.000,- per semester (Mahasiswa Package, approx. Rp 120.000,-/month) • Rp 960.000,- per semester (Mahasiswa+ Package). Paid once for six months of deposit — calmer and more economical. The administration fee is still billed monthly.
If the Quota Is Exceeded
We do not slow you down quietly. You are notified in chat at 80% usage. At 100% the companion stops taking new tasks and enters queue mode — waiting tasks are still kept. Top up any time: a block of 50 tasks for Rp 15.000,-, billed in the current month.
Contact Us
Contact Person: +62 851-5649-7563
Email: info@gsagroup.id
Sampoerna Strategic Square, South Tower 18th Floor
Jl. Jend. Sudirman Kav. 45-46, Jakarta 12930
A Digital Work Partner That Works for You — Controlled from Chat
Work messages, emails, and team chat replies — neatly composed in your tone of voice.
Drafts are prepared first; you read and send.
Concise minutes from your meetings or work conversations.
Accompanied by a follow-up list for you to action.
Your commitments, deadlines, and schedules are kept — reminders arrive on time, in the same chat.
Daily or weekly recaps of your work — compiled automatically, ready to send or present.
Important actions — sending messages, changing files, contacting other parties — wait for your approval first.
Templates, notes, and work history are stored in a workspace that belongs to you.
| Feature & Specification | Personal Package "First Partner" | Pro Package (Our Recommendation) "Right Hand" |
|---|---|---|
| Monthly Deposit | Rp 250.000,- / month | Rp 300.000,- / month |
| Administration Fee | Rp 100.000,- / month | Rp 150.000,- / month |
| Estimated Task Quota | Estimated 150 tasks / month | Estimated 500 tasks / month |
| Assembled Skills | Max. 2 | Max. 5 |
| Maximum Admins | 1 admin | 1 admin |
| Reports | Weekly | Weekly + monthly |
| Onboarding Assistance | Scheduled | Prioritized |
| Support | Chat during business hours | Chat during business hours + priority |
About the Monthly Deposit
The monthly deposit is not a cost that simply expires. The amount is held and used for the operational needs of your work — service usage and day-to-day assistant needs.
What you should know: the leftover deposit unused at the end of the period cannot be withdrawn. That is why we bill it monthly rather than all at once for a year, so you do not accumulate a balance that ends up wasted.
On top of the deposit, a monthly administration fee applies — Rp 100.000,- for the Personal Package and Rp 150.000,- for the Pro Package — for account management, billing, and basic support.
If the Quota Is Exceeded
We do not slow you down quietly. You are notified in chat at 80% usage. At 100% the assistant stops taking new tasks and enters queue mode — waiting tasks are still kept. Top up any time: a block of 50 tasks for Rp 20.000,-, billed in the current month.
Not a Supervisor — A Work Partner
There is no supervision. This assistant works for you — it does not judge your performance, does not report your work to anyone else, and does not store your data for anyone. The assistance runs as an online service through WhatsApp — including help tuning your existing environment.
Contact Us
Contact Person: +62 851-5649-7563
Email: info@gsagroup.id
Sampoerna Strategic Square, South Tower 18th Floor
Jl. Jend. Sudirman Kav. 45-46, Jakarta 12930
A Digital Colleague for Office Professionals — Controlled from Chat
Emails, memos, and work replies written in your professional format and tone.
Drafts are prepared first; you review and send.
Concise minutes from your meetings, complete with a follow-up list and owners.
Your commitments, deadlines, and work schedule are watched — reminders arrive on time in the same chat.
Daily or weekly recaps of your work — neatly arranged, ready for you to send or present.
Important actions — sending messages, changing files, contacting other parties — wait for your approval first.
Documents, templates, and work history are stored in your own workspace.
| Feature & Specification | Office Package “Professional Partner” | Professional Package (Recommended) “Office Right Hand” | Firm Package “One Assistant, One Team” |
|---|---|---|---|
| Monthly Deposit | From Rp 500.000,- / month | Rp 1.000.000,- / month | From Rp 3.000.000,- / month |
| Administration Fee | Rp 250.000,- / month | Rp 250.000,- / month | Rp 250.000,- / month |
| Estimated Task Quota | Estimated 300 tasks / month | Estimated 1,000 tasks / month | Estimated 3,000 tasks / month |
| Number of Assembled Skills | 15 | 25 | Per contract |
| Maximum Number of Admins | 5 admins | 25 admins | Per contract |
| Reports | Weekly | Weekly + monthly | Weekly + monthly + per contract |
| Onboarding Assistance | Scheduled | Prioritized | White-glove |
| Support | Chat during business hours | Chat during business hours + priority | Chat during business hours + dedicated channel |
| Integrated System | Supported — can connect to systems you already use | Supported — can connect to systems you already use | Supported — can connect to systems you already use |
On the Maximum Number of Admins
Admins are the only people authorized to speak directly with your digital worker. Only admins can give instructions and receive work results; outside the admin list, conversations are not served.
The Office Package accepts up to 5 admins and the Professional Package up to 25 admins — several people can speak directly with the same assistant. The Firm Package accepts a number of admins per contract, for firms where several people work with the same assistant.
Workspace & Document Access
All documents your digital worker handles are stored neatly in a digital workspace belonging to you — not scattered across the chat conversation.
You can access that workspace at any time through the website https://gsagroup.id/.
On the Monthly Deposit
The monthly deposit is not a fee that is immediately spent. This amount is held and used for the operational needs of your work — service usage and the assistant’s day-to-day needs.
What you need to know: any unused deposit balance at the end of the period cannot be withdrawn. That is why we bill it monthly, not a full year at once, so you do not accumulate a balance that ends up wasted.
Beyond the deposit, there is a administration fee of Rp 250.000,- per month for account management, billing, and basic support.
Setup & Activation
Setup and activation are free of charge. Our team assembles and tailors your assistant at no upfront cost — you start from the monthly deposit and the administration fee.
If the Quota Is Exceeded
When usage reaches 80% you are notified in chat. When it reaches 100%, the assistant stops taking new tasks and enters queue mode — pending tasks are still kept. Add quota at any time: a block of 100 tasks for Rp 30.000,-, billed in the current month.
Confidentiality & Compliance
Your data is processed in your own workspace — not in a shared account. We prepare this service in line with Indonesia’s personal data protection rules (PP 33/2026, effective 16 January 2027): data impact assessments (DPIA), access controls, and clear retention policies. Compliance is not an add-on — it is built into the service.
For Firms — Firm Tier
Three separate assistants: Rp 3.75 million / month
From Rp 3.000.000,- / month
The Firm Tier is aimed at firms and practices with several practitioners — administrative work usually split across several separate assistants. One firm assistant serves your team: with the firm’s formats and playbooks, a number of admins per contract, and white-glove assistance.
Contact Us
Contact Person: +62 851-5649-7563
Email: info@gsagroup.id
Sampoerna Strategic Square, South Tower 18th Floor
Jl. Jend. Sudirman Kav. 45-46, Jakarta 12930